ENGINE (DIAGNOSTICS)(H4DO) > Check List for Interview

1. CHECK LIST NO. 1

Check the following item when problem has occurred.

NOTE:

Use copies of this page for interviewing customers.

Customer’s name		Engine No.
Date of purchase		Fuel type
Date of repair		Odometer reading	km
V.I.N.			miles
Weather	Fine Cloudy Rainy Snowy Various/Others:
Ambient air temperature	°C ( °F)
	Hot Warm Cool Cold
Place	Highway Suburbs Inner city Uphill Downhill Rough road Others:
Engine temperature	Cold Warming-up After warming-up Any temperature Others:
Engine speed	rpm
Vehicle speed	km/h (MPH)
Driving conditions	Not affected At starting While idling At racing While accelerating While cruising While decelerating While turning (RH/LH)
Headlight	ON/ OFF	Rear defogger	ON/ OFF
Blower	ON/ OFF	Radio	ON/ OFF
A/C compressor	ON/ OFF	CD/Cassette	ON/ OFF
Radiator fan	ON/ OFF	Car phone	ON/ OFF
Front wiper	ON/ OFF	Wireless device	ON/ OFF
Rear wiper	ON/ OFF

2. CHECK LIST NO. 2

Check the following item about the vehicle’s state when malfunction indicator light illuminates.

NOTE:

Use copies of this page for interviewing customers.

a) Other warning lights or indicators illuminate. Yes / No

Low fuel warning light

Charge indicator light

Coolant temperature indicator light

Oil pressure indicator light

ATF temperature indicator light or SPORT indicator light

Drivers control center differential indicator light

ABS warning light

VDC warning light

Cruise indicator light

SI-CRUISE indicator light

Immobilizer indicator light

STEERING indicator light

Others:

b) Fuel level

• Lack of gasoline: Yes / No

• Indicator position of fuel gauge:

• Experienced running out of fuel: Yes / No

c) Intentional connecting or disconnecting of harness connectors or spark plug cords: Yes / No

• What:

d) Intentional connecting or disconnecting of hoses: Yes / No

• What:

e) Installing of parts other than genuine parts: Yes / No

• What:

• Where:

f) Occurrence of noise: Yes / No

• From where:

• What kind:

g) Occurrence of smell: Yes / No

• From where:

• What kind:

h) Intrusion of water into engine compartment or passenger compartment: Yes / No

i) Troubles occurred

Engine does not start.

Engine stalls during idling.

Engine stalls while driving.

Engine speed decreases.

Engine speed does not decrease.

Rough idling

Poor acceleration

Back fire

After fire

Does not shift.

Excessive shift shock